Once your payment is complete, our portrait designer will create a portrait of your pet within 48 hours. And you will preview your portrait, request edits, or approve for printing!
USA: We estimate orders to arrive within 2 weeks from the date of purchase. You may experience longer shipping times during peak holiday seasons, up to 3 weeks.
Australia, UK, Canada & Europe: We estimate orders to arrive within 2-3 weeks from the date of purchase. You may experience longer shipping times during peak holiday seasons, up to 4 weeks.
Yes! We create portraits for unique pets around the world. From cute bunnies to pet birds. Odds are, if it’s an animal, we will create a portrait for you. Please note: at this time we do not create portraits of humans (no matter how cute you are!).
Yes! We are happy to help with changes to your pet portrait order as long as you reach out to [email protected] within 30 minutes of your order being placed.
After 30 minutes most changes, including address updates, can no longer be made. Please note, in some cases, changes to orders may result in shipping delays.
In an effort to get your order to you as efficiently as possible, we do not offer artwork previews or proofs. But don’t worry! If your provided photo won’t make the best portrait, we’ll reach out to you for a new one. Be sure to review Image Guidelines here .